Terms of service

Terms of Service for NEW DYMCHURCH KEBAB LTD

These Terms of Service (“Terms”) govern your use of the website and services provided by NEW DYMCHURCH KEBAB LTD (“we”, “us”, or “our”). By using our website or placing an order, you agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. General
We offer a wide selection of kebabs, pizzas, burgers, and related food items through our website, and we provide delivery services within designated areas. These Terms apply to all customers who visit our website, make an order, or engage with our services.

2. Account Registration
To place an order on our website, you may be required to register an account. You agree to provide accurate, current, and complete information when creating an account and to keep your account details updated. You are responsible for maintaining the confidentiality of your account login credentials.

3. Order Process
Placing an Order: By placing an order through our website, you make an offer to purchase the items selected. We reserve the right to accept or reject any order for any reason.
Payment: You agree to pay for the items ordered, including any applicable taxes and delivery fees. All payments must be made via our available payment methods.
Order Confirmation: Upon successful payment, you will receive an order confirmation. This does not guarantee availability of all items ordered, and we may contact you if any changes to your order are required.

4. Delivery
Delivery Area: We offer delivery within specific areas. You can check whether your address is within our delivery zone on our website.
Delivery Times: We will make every effort to deliver your order within the estimated time, but we cannot guarantee specific delivery times. Delivery times may vary due to factors such as weather, traffic, or order volume.
Delivery Charges: Delivery charges are applied to orders based on the delivery area and the total cost of the order. Any applicable delivery charges will be shown at checkout.

5. Cancellations and Refunds
Order Cancellation: You can cancel your order before it is processed or dispatched. Once an order has been dispatched, cancellation is not possible.
Refunds: If you receive an incorrect or damaged item, please contact us within [24 hours] of receiving your delivery, and we will offer a replacement or refund. Refunds are provided at our discretion and in accordance with applicable laws.

6. Intellectual Property
All content on our website, including logos, images, text, and graphics, is the property of NEW DYMCHURCH KEBAB LTD and is protected by copyright, trademark, and other intellectual property laws. You agree not to use, reproduce, or distribute any content without our prior written consent.

7. User Conduct
You agree to use our website and services only for lawful purposes. You will not:

Engage in any activity that may harm or disrupt our website, servers, or networks.
Use our website to transmit any harmful or unlawful content, including viruses, malware, or spam.
Impersonate any individual or entity or provide false information.

8. Limitation of Liability
To the fullest extent permitted by law, NEW DYMCHURCH KEBAB LTD is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our website or services, even if we have been advised of the possibility of such damages.

9. Privacy
Our Privacy Policy governs the collection, use, and protection of your personal information. By using our services, you consent to the collection and use of your data as outlined in our Privacy Policy.

10. Amendments to the Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting. It is your responsibility to review these Terms periodically.

11. Governing Law
These Terms are governed by and construed in accordance with the laws of [your country/region]. Any disputes arising from or related to these Terms shall be resolved in the courts located within [jurisdiction].

12. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:

NEW DYMCHURCH KEBAB LTD
Email: [[email protected]] Phone: [+44 7861672393] Address: [Aspendos,67-69 High Street,Dymchurch,Romney Marsh,TN29 0NH,United Kingdom]