At NEW DYMCHURCH KEBAB LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, or engage with our food delivery services.
1. Information We Collect
We collect the following types of information when you use our website or services:
Personal Information: Name, address, email address, phone number, and payment information (credit card details, billing address).
Order Information: Details of your orders, including the items purchased, delivery address, and payment method.
Website Usage Information: Data about how you use our website, such as your IP address, browser type, and device information. We may also collect cookies or similar technologies for tracking and analytics purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including delivery and payment processing.
Customer Support: To respond to your inquiries, complaints, or feedback.
Personalization: To enhance your experience and provide personalized offers and promotions.
Communication: To send order updates, special offers, and marketing communications (with your consent).
Legal Compliance: To comply with applicable laws, regulations, and industry standards.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Delivery Partners: To ensure your order is delivered promptly to your specified address.
Payment Processors: To process payments securely.
Service Providers: Third-party service providers who help us operate our website and business (e.g., hosting, analytics, marketing).
We ensure that these third parties comply with relevant data protection laws and safeguard your information.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on our website. These technologies help us analyze how visitors interact with our site, improve performance, and personalize content. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement a variety of security measures to ensure the protection of your personal information. These include encryption, secure servers, and access control. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to certain legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time by following the opt-out instructions in our emails or contacting us directly.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
NEW DYMCHURCH KEBAB LTD
Email: [[email protected]]
Phone: [+44 7861672393]
Address: [Aspendos,67-69 High Street,Dymchurch,Romney Marsh,TN29 0NH,United Kingdom]